Villa Nilaja Montego Bay Luxury Stay
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FAQ

General

1 Are there restaurants or grocery stores nearby?

Yes, there are restaurants and grocery stores within close proximity to our villa. Our staff can recommend additional local dining options and provide directions to nearby establishments. We use an on-demand taxi service or private shuttle so you can move whenever you want.

2 How far is the villa from popular attractions or beaches?

Villa Nilaja is located in close proximity to many attractions, eateries, and beaches.

Scotchies Jerk Centre – 5 minutes

Half Moon Beach – 7 minutes

Cinnamon Hill Golf Club – 7 minutes

Rosehall Great House – 7 minutes

Whitter Village Shopping Centre- 5 minutes

Doctors Cave Beaches – 15 minutes

The Hip Strip Downtown Montego Bay – 15 minutes

3 Is smoking allowed in the villa?

 Smoking is strictly prohibited in our villas to maintain a clean and healthy environment. Designated smoking areas are available within the property.

4 Are pets allowed in the villa?

Unfortunately, we do not allow pets in our villa to ensure a comfortable and allergy-free environment for all guests.

5 Is the villa suitable for children?

Our villa are designed to accommodate families. Babysitting services may be organized upon prior request.

6 Is there a minimum stay requirement?

Yes, we typically have a minimum stay requirement of two nights. However, this may vary depending on the season and availability. The minimum stay requirement is displayed during the booking process. Please check back our website for any updates re minimum stays.

Payment

1 How can I make payment?

You can make payment via Apple Pay, Google Pay, PayPal and Credit Card on our website. All payments are secured through our US-Based partners Stripe and JamXPay.

2 Is my payment secure?

All payments are handled and secured by our US-Based processor Stripe. No payment information provided on our site is shared with us or any third party. Only your reservation information is forwarded for processing and accommodating your stay.

3 How can I make a reservation at your villa?

You can make a reservation here on our villa’s website, on Booking.com, on AirBnB, on Expedia, through one of our Travel Agents, or by contacting our reservations team directly via phone (256-743-3277) or email(jamaicatravelnetwork@gmail.com).

4 Can I cancel or modify my reservation?

Cancellation and modification policies may vary depending on the rate and terms of your reservation. Please review the specific cancellation policy at the time of booking or contact our reservations team for assistance.

Villa

1 Is the villa wheelchair accessible?

Unfortunately our villa is designed with several areas that have grand stairs that would not be wheelchair accessible. We are looking into future redesigns to accommodate this.

2 Is parking available at the villa? Is there a fee?

Yes, we offer parking facilities for our guests. There is no parking fee. Please inquire with our staff for specific details.

3 Do you have Wi-Fi access in the rooms?

Yes, we provide complimentary High Speed Wi-Fi access in all our guest rooms and common areas for your convenience.

4 What are the check-in and check-out times?

Our standard check-in time is 3:00 PM, and check-out time is 11:00 AM. However, early check-in or late check-out may be available upon request and subject to availability

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